How can we help?
Look through common questions below, or send us a message and we'll get back to you.
Frequently asked questions
Does Nidhi work without internet?
Yes. You can add members, record payments, and run auctions with no signal at all. Nidhi saves everything on your phone first, then sends it to the cloud once you're back online. Nothing is lost.
Is my data safe if I lose my phone?
Yes. Your records are saved to your account in the cloud, not just on your phone. Sign in on a new phone or on the web, and everything is exactly as you left it. We also keep automatic backups, so even a mistake can be undone.
Can I use Nidhi on both my phone and my computer?
Yes. Sign in with the same account on the Android app and on the web at nidhi's manager site. Both show the same members, chits, and payments, always in sync.
How does a member see their passbook?
You send them a private link, usually over WhatsApp. It opens straight to their own passbook — no account, no password needed on their end. If they lose the link, send them to Member's Corner.
What happens after my 90 free days end?
Your account moves to the free plan automatically. You can keep using Nidhi every day, just with a small limit on new actions per day. See the full details on the Pricing page.
I made a mistake in a payment or auction. Can I fix it?
Yes. Every action in Nidhi can be undone from the Action History screen — even payments and auctions recorded days ago. Undoing an action never deletes your history; it just reverses the change.
Can I get my data out of Nidhi?
Yes, any time. From Data Management, you can export a full backup as CSV files, or export a PDF statement for any single member.
Tell us what's wrong.
Pick the category that best matches your problem. We'll open your email app with the details already filled in — just hit send.